Three Reasons You Were Called Back to the Office. None of Them Are Productivity

Three Reasons You Were Called Back to the Office. None of Them Are Productivity
DATE
May 11, 2026
READING TIME
time

Somewhere in Ottawa right now, a federal public servant is commuting two hours to sit at a hot desk and log into Microsoft Teams to talk to their manager in another city. The government that ordered them there doesn't have enough workstations for everyone it mandated back. Some of the buildings have mould. Some have mouse droppings. The heating in northern offices breaks often enough that people wear parkas at their desks.

This is the return to office movement in 2026. It is not about productivity. It never was.

The official language around RTO has always been the same: collaboration, culture, onboarding, cohesion. These are words that mean something in isolation but have been so thoroughly detached from evidence that they function more as incantation than argument. Ask any government or company that issued a blanket RTO mandate to produce the productivity data that justified it, and watch what happens. A Policy Options analysis of the federal government's own hybrid work review found no evidence that remote work caused diminished productivity outcomes in the public service, and noted that Statistics Canada data showed public service performance remained broadly stable during full remote operations, with some indicators actually improving. The dominant body of peer-reviewed research does not show that mandatory office attendance reliably improves output. A major Stanford-linked study across 16,000 workers at a large Chinese firm found hybrid workers were as productive as full-time office workers and had 33% lower attrition. The University of Pittsburgh analyzed S&P 500 companies and found no firm value improvement from RTO mandates.

So if the productivity case does not exist, what is actually going on? The answer requires looking at three different systems simultaneously, because RTO is not one thing. It is the same policy serving three different interests at once, which is precisely why it has been so hard to push back against. You argue against productivity and someone pivots to culture. You argue against culture and someone pivots to collaboration. The goalpost moves because there was never a single goal.

The Building Nobody Wants to Talk About

Start with the most structurally important layer, because it is the one that gets the least direct discussion.

Canada's national office vacancy rate sat at roughly 18% in Q4 2025, compared to 10.9% in 2019. In some markets, Class B and C buildings are sitting at 25% vacancy. That is not a rounding error. That is hundreds of billions of dollars in commercial real estate assets bleeding value in real time, and the people who own those assets are not passive bystanders waiting for the market to sort itself out.

CPP Investments, OMERS, and the Ontario Teachers' Pension Plan own many of Canada's premier office towers. Ontario Teachers' has wholly owned Cadillac Fairview since 2000, and Cadillac Fairview owns landmark properties including the Toronto Eaton Centre, the TD Centre, and the Pacific Centre in Vancouver. According to the Bank of Canada's Financial Stability Report, about 15% of pension fund assets are allocated to commercial real estate, with direct property ownership stakes that make them acutely exposed to valuation risk when office vacancy rises.

These are not abstract institutional investors. They are the pension plans of teachers, municipal workers, and federal employees. Their members' retirement income depends on the yield from those assets. An office building at 75% occupancy generates meaningfully less rent than one at 95%. A prolonged vacancy crisis does not just hurt landlords. It reaches into the retirement accounts of hundreds of thousands of Canadians.

The incentive to get workers back into offices is not coming from some shadowy boardroom. It is coming from balance sheets that feed pension obligations that cover people's retirements. That does not make it right. It does make it structurally predictable. When the Globe and Mail reports that RTO mandates from large employers, particularly financial institutions and government, were the primary driver of whatever office market recovery has happened, that is not a coincidence. RBC, CIBC, and the federal government announced mandates at roughly the same time. The major banks and the government happen to be among the largest tenants of the buildings owned by the pension funds of the workers being ordered back. You could call that alignment of interests. You could call it a conflict of interest. Either way, it is not about collaboration.

The federal government adds another layer here that is almost too on-the-nose. Unions including PSAC, PIPSC, and CAPE have filed bad faith labour complaints alleging the mandate is driven by political pressure from downtown Ottawa business lobbyists, not operational necessity. Whether or not that allegation is proven, the circumstantial case is hard to ignore. Ottawa businesses built their entire model around the foot traffic of 300,000 federal workers. When those workers went home, the sandwich shops and coffee chains on Sparks Street went quiet. Mayors and business associations lobbied hard. The government responded. The workers commuting into buildings with mouse droppings are, in a very real sense, a subsidy to the Ottawa downtown economy, delivered through labour policy rather than a municipal grant.

Statistics Canada estimates widespread telework could reduce annual greenhouse gas emissions by approximately 9.5 megatonnes of CO2 equivalent, representing a 32 to 59 percent per-worker reduction depending on commute distance and mode. At a time when the same government mandating RTO has signed climate commitments and encouraged emissions reductions, ordering hundreds of thousands of people back into daily commutes they do not need to take sits in uncomfortable contradiction. Nobody has been required to explain that contradiction publicly. Nobody has tried very hard.

The Layoff That Wasn't Called a Layoff

The second system is quieter but equally documented, and it is the one that explains why so many large private sector RTO mandates landed exactly when tech and financial sector headcounts needed to come down.

A BambooHR survey of over 1,500 managers found that 25% of C-suite executives and 20% of HR professionals admitted they hoped RTO mandates would result in staff voluntarily quitting. That is not an accusation from a disgruntled employee subreddit. That is management, on the record, saying the strategy was attrition by policy. And over a third of leadership respondents said their organizations conducted formal layoffs because not enough people quit in response to the RTO mandate. The mandate did not generate enough voluntary departures, so they laid people off anyway.

The financial logic is straightforward enough that it barely requires explanation. A formal layoff at a large company triggers legal notice requirements, severance packages, potential unemployment insurance cost increases, and a news cycle that tanks the stock for a week. An employee who quits because they cannot or will not commute five days a week costs the company nothing and generates no headlines. The "choice" shifts to the worker. The company's hands appear clean.

Remote work is valued by knowledge workers at roughly 8% of salary on average, and for tech workers that figure reaches 25%. Force someone back to an office full time and you have effectively cut their compensation without changing their pay stub. Some percentage will leave. That percentage, conveniently, tends to skew toward the people with the most options, the most in-demand skills, the highest market value. Which is the other problem with this strategy: it optimizes for losing the people you can least afford to lose and retaining the people with nowhere better to go. Nearly half of companies with RTO mandates saw higher attrition than they anticipated, and 29% reported struggling with recruitment afterward.

The University of Ottawa's Telfer School of Management put it plainly when describing the federal government's 2026 mandate as an "opportunistic move" timed to coincide with job cuts, allowing the government to accelerate attrition during a period when budget pressures were demanding smaller headcounts. You order people back. Some quit. You do not have to announce those departures as a layoff. The optics are cleaner. The workers still lose their jobs.

The Manager Who Just Wanted to See Faces

The third system is less financial and more psychological, but it is real and it explains the middle layer of organizations where the commercial real estate argument is not relevant and the covert layoff strategy was never the plan.

A lot of RTO mandates exist because a specific type of person got promoted into management, built their identity around office presence, built their social life inside the workplace, and genuinely does not know how to evaluate whether someone is working unless they can physically see them. This is not a caricature. Research has consistently found that a meaningful share of executives and managers prefer in-office work not because of demonstrated productivity gains but because visibility gives them a sense of control they cannot replicate through output measurement. Some managers track bathroom breaks. Some built their entire career on informal relationship capital accumulated over office lunches. Remote work did not just change where people worked. It changed what management visibility was worth, and for people whose influence derived from proximity, that was threatening.

A 2024 study found that S&P 500 companies were significantly more likely to implement RTO mandates following stock price declines. Not following productivity data. Not following engagement surveys. After the stock dropped. The mandate was a visible, decisive-looking action a CEO could announce to signal to investors that something was being done, regardless of whether the thing being done had any causal relationship to what was wrong.

This is the performative layer. The RTO mandate as corporate theatre. The workers are the audience and also the props.

What This Costs, Beyond the Commute

The discourse around RTO focuses almost entirely on the inconvenience to workers: longer commutes, childcare complications, lost flexibility. Those costs are real and substantial. But the systems-level costs are larger and less discussed.

Canada already ranks 29th out of 38 OECD countries in productivity. Canadian workers produce USD $74.70 per hour compared to USD $97.00 in the United States. Investment per worker fell from an index of 100 in 2014 to 84 in 2024, against 127 in the US and 112 across OECD nations. The national response to a genuine productivity crisis has been to force people back into offices that peer-reviewed research consistently shows do not improve productivity. That is not a policy. That is a ritual.

The talent pipeline argument is also underweighted. The workers most capable of ignoring an RTO mandate are the workers with the most options. High performers with specialized skills go find a company that will let them work the way they have demonstrated they can work. JLL has documented a new archetype it calls the "empowered non-complier": high-value employees who simply ignore office attendance rules when it suits them and have enough leverage to get away with it. Organizations with rigid RTO policies are not holding onto their best people through compliance. They are sorting themselves toward the people who have no better option, while the people with options quietly disappear.

And there is the climate cost, which receives almost no attention in this debate. Statistics Canada's estimate of 9.5 megatonnes of CO2 reduction from widespread telework is not a rounding error. It is the equivalent of taking millions of cars off the road. Governments that have signed emissions targets and spent public money on climate commitments are actively reversing one of the largest unplanned emissions reductions in Canadian history, without acknowledging the contradiction or being required to justify it.

The Frame That Hides the Frame

The deeper issue with RTO is not that the stated reasons are dishonest, though many are. It is that the entire conversation operates inside a frame that most participants have not examined.

The frame is: work happens in offices, and deviation from that requires justification. Within that frame, workers must prove remote work is productive, must demonstrate they are not abusing the arrangement, must accept that the default is presence and the exception is absence. The pandemic did not fully break that frame. It bent it enough that people got five years of lived experience on the other side. Now the frame is snapping back.

But the frame itself was never neutral. It emerged from a specific historical arrangement where physical co-location was genuinely necessary because the technology for distributed coordination did not exist. That condition no longer applies for a very large portion of knowledge work. The frame persisted not because it was optimal but because it was the shape things were in when the people currently in power built their careers, and incumbents tend to prefer the conditions that produced them.

What the RTO movement is really enforcing is not productivity. It is not even culture in any meaningful sense. It is a set of power relationships, asset valuations, and institutional arrangements that remote work was quietly dissolving. When workers can do their jobs from anywhere, they have more options. When they have more options, they have more leverage. When they have more leverage, management has less unilateral control. When office buildings sit empty, the pension funds and institutional investors who own them take losses. When federal workers stay home, the downtown Ottawa economy built on their foot traffic contracts.

RTO solves all of those problems at once. It just solves them for everyone except the worker.

That is not a conspiracy. It is just incentives. But it is worth being clear about whose incentives are being optimized when your CEO announces that collaboration requires you to be back in the building five days a week, and the building your CEO is calling you back to happens to be owned by the pension fund of your union.

Disclaimer:
The content of this article is for informational purposes only and should not be considered as financial, legal, or professional advice. Coldwell Banker Horizon Realty makes no representations as to the accuracy, completeness, or suitability of the information provided. Readers are encouraged to consult with qualified professionals regarding their specific real estate, financial, and legal circumstances. The views expressed in this article may not necessarily reflect the views of Coldwell Banker Horizon Realty or its agents. Real estate market conditions and government policies may change, and readers should verify the latest updates with appropriate professionals.

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Three Reasons You Were Called Back to the Office. None of Them Are Productivity

Somewhere in Ottawa right now, a federal public servant is commuting two hours to sit at a hot desk and log into Microsoft Teams to talk to their manager in another city. The government that ordered them there doesn't have enough workstations for everyone it mandated back. Some of the buildings have mould. Some have mouse droppings. The heating in northern offices breaks often enough that people wear parkas at their desks.

This is the return to office movement in 2026. It is not about productivity. It never was.

The official language around RTO has always been the same: collaboration, culture, onboarding, cohesion. These are words that mean something in isolation but have been so thoroughly detached from evidence that they function more as incantation than argument. Ask any government or company that issued a blanket RTO mandate to produce the productivity data that justified it, and watch what happens. A Policy Options analysis of the federal government's own hybrid work review found no evidence that remote work caused diminished productivity outcomes in the public service, and noted that Statistics Canada data showed public service performance remained broadly stable during full remote operations, with some indicators actually improving. The dominant body of peer-reviewed research does not show that mandatory office attendance reliably improves output. A major Stanford-linked study across 16,000 workers at a large Chinese firm found hybrid workers were as productive as full-time office workers and had 33% lower attrition. The University of Pittsburgh analyzed S&P 500 companies and found no firm value improvement from RTO mandates.

So if the productivity case does not exist, what is actually going on? The answer requires looking at three different systems simultaneously, because RTO is not one thing. It is the same policy serving three different interests at once, which is precisely why it has been so hard to push back against. You argue against productivity and someone pivots to culture. You argue against culture and someone pivots to collaboration. The goalpost moves because there was never a single goal.

The Building Nobody Wants to Talk About

Start with the most structurally important layer, because it is the one that gets the least direct discussion.

Canada's national office vacancy rate sat at roughly 18% in Q4 2025, compared to 10.9% in 2019. In some markets, Class B and C buildings are sitting at 25% vacancy. That is not a rounding error. That is hundreds of billions of dollars in commercial real estate assets bleeding value in real time, and the people who own those assets are not passive bystanders waiting for the market to sort itself out.

CPP Investments, OMERS, and the Ontario Teachers' Pension Plan own many of Canada's premier office towers. Ontario Teachers' has wholly owned Cadillac Fairview since 2000, and Cadillac Fairview owns landmark properties including the Toronto Eaton Centre, the TD Centre, and the Pacific Centre in Vancouver. According to the Bank of Canada's Financial Stability Report, about 15% of pension fund assets are allocated to commercial real estate, with direct property ownership stakes that make them acutely exposed to valuation risk when office vacancy rises.

These are not abstract institutional investors. They are the pension plans of teachers, municipal workers, and federal employees. Their members' retirement income depends on the yield from those assets. An office building at 75% occupancy generates meaningfully less rent than one at 95%. A prolonged vacancy crisis does not just hurt landlords. It reaches into the retirement accounts of hundreds of thousands of Canadians.

The incentive to get workers back into offices is not coming from some shadowy boardroom. It is coming from balance sheets that feed pension obligations that cover people's retirements. That does not make it right. It does make it structurally predictable. When the Globe and Mail reports that RTO mandates from large employers, particularly financial institutions and government, were the primary driver of whatever office market recovery has happened, that is not a coincidence. RBC, CIBC, and the federal government announced mandates at roughly the same time. The major banks and the government happen to be among the largest tenants of the buildings owned by the pension funds of the workers being ordered back. You could call that alignment of interests. You could call it a conflict of interest. Either way, it is not about collaboration.

The federal government adds another layer here that is almost too on-the-nose. Unions including PSAC, PIPSC, and CAPE have filed bad faith labour complaints alleging the mandate is driven by political pressure from downtown Ottawa business lobbyists, not operational necessity. Whether or not that allegation is proven, the circumstantial case is hard to ignore. Ottawa businesses built their entire model around the foot traffic of 300,000 federal workers. When those workers went home, the sandwich shops and coffee chains on Sparks Street went quiet. Mayors and business associations lobbied hard. The government responded. The workers commuting into buildings with mouse droppings are, in a very real sense, a subsidy to the Ottawa downtown economy, delivered through labour policy rather than a municipal grant.

Statistics Canada estimates widespread telework could reduce annual greenhouse gas emissions by approximately 9.5 megatonnes of CO2 equivalent, representing a 32 to 59 percent per-worker reduction depending on commute distance and mode. At a time when the same government mandating RTO has signed climate commitments and encouraged emissions reductions, ordering hundreds of thousands of people back into daily commutes they do not need to take sits in uncomfortable contradiction. Nobody has been required to explain that contradiction publicly. Nobody has tried very hard.

The Layoff That Wasn't Called a Layoff

The second system is quieter but equally documented, and it is the one that explains why so many large private sector RTO mandates landed exactly when tech and financial sector headcounts needed to come down.

A BambooHR survey of over 1,500 managers found that 25% of C-suite executives and 20% of HR professionals admitted they hoped RTO mandates would result in staff voluntarily quitting. That is not an accusation from a disgruntled employee subreddit. That is management, on the record, saying the strategy was attrition by policy. And over a third of leadership respondents said their organizations conducted formal layoffs because not enough people quit in response to the RTO mandate. The mandate did not generate enough voluntary departures, so they laid people off anyway.

The financial logic is straightforward enough that it barely requires explanation. A formal layoff at a large company triggers legal notice requirements, severance packages, potential unemployment insurance cost increases, and a news cycle that tanks the stock for a week. An employee who quits because they cannot or will not commute five days a week costs the company nothing and generates no headlines. The "choice" shifts to the worker. The company's hands appear clean.

Remote work is valued by knowledge workers at roughly 8% of salary on average, and for tech workers that figure reaches 25%. Force someone back to an office full time and you have effectively cut their compensation without changing their pay stub. Some percentage will leave. That percentage, conveniently, tends to skew toward the people with the most options, the most in-demand skills, the highest market value. Which is the other problem with this strategy: it optimizes for losing the people you can least afford to lose and retaining the people with nowhere better to go. Nearly half of companies with RTO mandates saw higher attrition than they anticipated, and 29% reported struggling with recruitment afterward.

The University of Ottawa's Telfer School of Management put it plainly when describing the federal government's 2026 mandate as an "opportunistic move" timed to coincide with job cuts, allowing the government to accelerate attrition during a period when budget pressures were demanding smaller headcounts. You order people back. Some quit. You do not have to announce those departures as a layoff. The optics are cleaner. The workers still lose their jobs.

The Manager Who Just Wanted to See Faces

The third system is less financial and more psychological, but it is real and it explains the middle layer of organizations where the commercial real estate argument is not relevant and the covert layoff strategy was never the plan.

A lot of RTO mandates exist because a specific type of person got promoted into management, built their identity around office presence, built their social life inside the workplace, and genuinely does not know how to evaluate whether someone is working unless they can physically see them. This is not a caricature. Research has consistently found that a meaningful share of executives and managers prefer in-office work not because of demonstrated productivity gains but because visibility gives them a sense of control they cannot replicate through output measurement. Some managers track bathroom breaks. Some built their entire career on informal relationship capital accumulated over office lunches. Remote work did not just change where people worked. It changed what management visibility was worth, and for people whose influence derived from proximity, that was threatening.

A 2024 study found that S&P 500 companies were significantly more likely to implement RTO mandates following stock price declines. Not following productivity data. Not following engagement surveys. After the stock dropped. The mandate was a visible, decisive-looking action a CEO could announce to signal to investors that something was being done, regardless of whether the thing being done had any causal relationship to what was wrong.

This is the performative layer. The RTO mandate as corporate theatre. The workers are the audience and also the props.

What This Costs, Beyond the Commute

The discourse around RTO focuses almost entirely on the inconvenience to workers: longer commutes, childcare complications, lost flexibility. Those costs are real and substantial. But the systems-level costs are larger and less discussed.

Canada already ranks 29th out of 38 OECD countries in productivity. Canadian workers produce USD $74.70 per hour compared to USD $97.00 in the United States. Investment per worker fell from an index of 100 in 2014 to 84 in 2024, against 127 in the US and 112 across OECD nations. The national response to a genuine productivity crisis has been to force people back into offices that peer-reviewed research consistently shows do not improve productivity. That is not a policy. That is a ritual.

The talent pipeline argument is also underweighted. The workers most capable of ignoring an RTO mandate are the workers with the most options. High performers with specialized skills go find a company that will let them work the way they have demonstrated they can work. JLL has documented a new archetype it calls the "empowered non-complier": high-value employees who simply ignore office attendance rules when it suits them and have enough leverage to get away with it. Organizations with rigid RTO policies are not holding onto their best people through compliance. They are sorting themselves toward the people who have no better option, while the people with options quietly disappear.

And there is the climate cost, which receives almost no attention in this debate. Statistics Canada's estimate of 9.5 megatonnes of CO2 reduction from widespread telework is not a rounding error. It is the equivalent of taking millions of cars off the road. Governments that have signed emissions targets and spent public money on climate commitments are actively reversing one of the largest unplanned emissions reductions in Canadian history, without acknowledging the contradiction or being required to justify it.

The Frame That Hides the Frame

The deeper issue with RTO is not that the stated reasons are dishonest, though many are. It is that the entire conversation operates inside a frame that most participants have not examined.

The frame is: work happens in offices, and deviation from that requires justification. Within that frame, workers must prove remote work is productive, must demonstrate they are not abusing the arrangement, must accept that the default is presence and the exception is absence. The pandemic did not fully break that frame. It bent it enough that people got five years of lived experience on the other side. Now the frame is snapping back.

But the frame itself was never neutral. It emerged from a specific historical arrangement where physical co-location was genuinely necessary because the technology for distributed coordination did not exist. That condition no longer applies for a very large portion of knowledge work. The frame persisted not because it was optimal but because it was the shape things were in when the people currently in power built their careers, and incumbents tend to prefer the conditions that produced them.

What the RTO movement is really enforcing is not productivity. It is not even culture in any meaningful sense. It is a set of power relationships, asset valuations, and institutional arrangements that remote work was quietly dissolving. When workers can do their jobs from anywhere, they have more options. When they have more options, they have more leverage. When they have more leverage, management has less unilateral control. When office buildings sit empty, the pension funds and institutional investors who own them take losses. When federal workers stay home, the downtown Ottawa economy built on their foot traffic contracts.

RTO solves all of those problems at once. It just solves them for everyone except the worker.

That is not a conspiracy. It is just incentives. But it is worth being clear about whose incentives are being optimized when your CEO announces that collaboration requires you to be back in the building five days a week, and the building your CEO is calling you back to happens to be owned by the pension fund of your union.